Doosan Industrial Vehicle America Corp. || WHO WE ARE
Located in Atlanta, GA, Doosan Industrial Vehicle America Corp. is dedicated to providing excellent customer service and unstoppable equipment to businesses all over the United States. Our facilities are compliant with COVID-19 CDC guidelines, with employee safety being our top priority. Doosan Industrial Vehicle America Corp. offers the following benefits:
- 100% Company-Paid Benefits Including: Medical, Pharmacy, Dental & Life Insurance. (Note: Benefits go into effect on the first of the month following an employee’s date of hire.)
- Retirement Plans: We match 100% of the first 3% of your contribution.
- Opportunities for Growth: Including on the job training, in-office seminars, and more!
- Our employee growth rate 85 percent over the last four years
- Leading and reliable forklift manufacturer during the previous 50 years
The Doosan Material Handling Solutions Sales Manager will oversee and lead the activities of the Sales Department for all regional offices in the southeast.
- Hires and trains local sales staff on systems, processes, and products.
- Organizes and oversees the schedules, territories, and performance of regional sales staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.
- Provides leadership to the sales team, including weekly ride-along and minimum monthly sales meetings
- Motivates and encourages sales team to ensure quotas are met.
- Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
- Assigns territories and sets quotas for sales teams.
- Consults with potential customers to understand their needs; identifies and suggests equipment or services that will meet those needs.
- Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
- Collaborates with General Manager to develop sales quotas and strategies.
- Prepares sales budget; monitors and approves expenses.
- Prepares weekly, monthly or on-demand reporting as required by General Manager or CEO.
- Identify and actively participate in trade associations, locally and/or nationally.
- Performs other duties as assigned.
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills with proven negotiation skills.
- Strong supervisory and leadership skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor’s degree in Business, Business Administration, or related field, OR
- Comparable record of sales leadership experience required.
- At least three years of sales experience are required.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Purpose: Comprehensive repairs of forklifts, across all Doosan product lines as well as competitive brands.
- Post-Secondary Certificate – awarded for training completed after high school (for example, Mechanics and Technicians)
- Some College Courses
- Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Computers and Electronics – Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Learning Strategies – Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Mathematics – Using mathematics to solve problems.
- Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
- Science – Using scientific rules and methods to solve problems.
- Speaking – Talking to others to convey information effectively.
- Writing – Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination – Adjusting actions in relation to others’ actions.
- Instructing – Teaching others how to do something.
- Negotiation – Bringing others together and trying to reconcile differences.
- Persuasion – Persuading others to change their minds or behavior.
- Service Orientation – Actively looking for ways to help people.
- Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
Complex Problem Solving Skills:
- Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Equipment Maintenance – Proficiency in Diesel, Gasoline and LP fuel systems. Must have a basic knowledge and understanding of hydraulic systems, pumps, pressures and functions. Preference given to candidates with experience on Curtis Electric Rollers and/or SME Electric Rollers.
- Equipment Selection – Determining the kind of tools and equipment needed to do a job.
- Installation – Installing equipment, machines, wiring, or programs to meet specifications.
- Operation and Control – Controlling operations of equipment or systems.
- Operation Monitoring – Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Operations Analysis – Analyzing needs and product requirements to create a design.
- Quality Control Analysis – Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Repairing – Repairing machines or systems using the needed tools.
- Technology Design – Generating or adapting equipment and technology to serve user needs.
- Troubleshooting – Determining causes of operating errors and deciding what to do about it.
- Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills:
- Management of Material Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Time Management – Managing one’s own time effectively and in accordance with customer expectations.
- Spend Time Bending or Twisting the Body
- Spend Time Making Repetitive Motions
- Spend Time Standing
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Contact With Others
- Electronic Mail
- Face-to-Face Discussions
- Frequency of Conflict Situations
- Cramped Work Space, Awkward Positions
- Exposed to Contaminants
- Extremely Bright or Inadequate Lighting
- Sounds, Noise Levels Are Distracting or Uncomfortable
- Very Hot or Cold Temperatures
Impact of Decisions
- Frequency of Decision Making
- Impact of Decisions on Co-workers or Company Results
- Exposed to Hazardous Conditions
- Exposed to Hazardous Equipment
- Exposed to Minor Burns, Cuts, Bites, or Stings
Routine versus Challenging Work
- Importance of Being Exact or Accurate
- Importance of Repeating Same Tasks
- Structured versus Unstructured Work
Pace and Scheduling
- Pace Determined by Speed of Equipment
- Time Pressure
Responsibility for Others
- Responsibility for Outcomes and Results
- Responsible for Others’ Health and Safety
- Deal With External Customers
- Work With Work Group or Team
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, or Hard Hats
- In an Enclosed Vehicle or Equipment
- In an Open Vehicle or Equipment
- Indoors, Environmentally Controlled
- Indoors, Not Environmentally Controlled
- Outdoors, Exposed to Weather
- Outdoors, Under Cover
- Examine forklift machines to determine extent of damage or malfunctions.
- Test drive forklift machines, and test components and systems, using equipment such as engine analyzers, compression gauges, and computerized diagnostic devices.
- Repair, realign, replace, and adjust brakes.
- Review work orders and discuss work with supervisors.
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Plan work procedures, using charts, technical manuals, and experience.
- Test and adjust repaired systems to meet manufacturers’ performance specifications.
- Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
- Perform basic electric motor diagnostic troubleshooting.
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Disassemble units and inspect parts for wear, using micrometers, calipers, and gauges.
- Overhaul or replace carburetors, blowers, alternators, distributors, starters, and pumps.
- Repair and service air conditioning, heating, engine-cooling, and electrical systems.
- Repair or replace parts such as pistons, rods, gears, valves, and bearings.
- Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages.
- Rewire Ignition systems, lights, and instrument panels.
- Perform repair/cooling system radiator leak testing.
- Install and repair accessories such as heaters, mirrors, and windshield wipers and cabs.
- Repair transmissions and be able to perform basic diagnostics to determine functionality or failure.
- Repair or replace shock absorbers.
- Replace and adjust headlights.
- Maintain cleanliness of work area.
- Obtain information from clients, customers, or patients.
- Must be able to demonstrate knowledge of rules and regulations relating to EPA emissions for industrial engines.
- Proficiency or basic understanding of how to read wiring schematics and hydraulic schematics.
- Read technical drawings
- Read vehicle manufacturer’s specifications
- Read work orders, instructions, formulas, or processing charts
Operating Vehicles, Mechanized Devices, or Equipment
- Test operate vehicles before or after repair
Making Decisions and Solving Problems
Repairing and Maintaining Mechanical Equipment
- Align or adjust clearances of mechanical components or parts
- Align or adjust clearances of machine body parts or components
- Align vehicle frame
- Assemble, dismantle, or reassemble equipment or machinery
- Conduct tests to locate mechanical system malfunction
- Diagnose malfunctioning machinery systems
- Diagnose mechanical problems in machinery or equipment
- Examine vehicles to detect malfunctions, damage, or maintenance needed
- Inspect machinery or equipment to determine adjustments or repairs needed
- Lubricate machinery, equipment, or parts
- Overhaul vehicle major operating units, such as engines or transmissions
- Repair or replace malfunctioning or worn mechanical components
- Repair vehicle transmissions
- Service vehicle with water, fuel, or oil
- Test mechanical products or equipment
Updating and Using Relevant Knowledge
- Follow safe waste disposal procedures
- Follow vehicle repair procedures
- Use knowledge of metric system
- Use oral or written communication techniques
Inspecting Equipment, Structures, or Material
Controlling Machines and Processes
- Operate engine emission testing equipment
- Operate hoist, winch, or hydraulic boom
- Operate lathes
- Operate vehicle engine electrical system test equipment
- Set up and operate variety of machine tools
- Solder vehicle components
- Use auto or vehicular body repair equipment
- Use electrical or electronic test devices or equipment
- Use electronic calibration devices
- Use engine diagnostic equipment
- Use hand or power tools
- Use lifting equipment in a vehicle repair setting
- Use machine tools in installation, maintenance, or repair
- Use pneumatic tools
- Use precision measuring devices in mechanical repair work
- Use voltmeter, ammeter, or ohmmeter
- Weld together metal parts, components, or structures
Identifying Objects, Actions, and Events
- Identify properties of metals for repair or fabrication activities
- Stock or organize goods
- Test vehicle computer processors to detect malfunctions
- Understand service or repair manuals
- Understand technical operating, service or repair manuals
Repairing and Maintaining Electronic Equipment
- Install electronic equipment, components, or systems
- Repair or replace electrical wiring, circuits, fixtures, or equipment
- Test electrical/electronic wiring, equipment, systems or fixtures
Handling and Moving Objects
- Fabricate, assemble, or disassemble manufactured products by hand
Performing General Physical Activities
- Move or lift heavy objects
- Repair vehicle body parts
Monitor Processes, Materials, or Surroundings
Communicating with Supervisors, Peers, or Subordinates
Interacting With Computers
Analyzing Data or Information
Organizing, Planning, and Prioritizing Work
- Plan or organize work
Interpreting the Meaning of Information for Others
Establishing and Maintaining Interpersonal Relationships
- Maintain equipment service records
- Maintain repair records
Evaluating Information to Determine Compliance with Standards
- Adhere to safety procedures
- Perform safety inspections in industrial, manufacturing, or repair setting
Training and Teaching Others
Judging the Qualities of Things, Services, or People
- Examine vehicles to determine the extent of damages and repairs needed